Frequently Asked Questions | WINDSONG ESTATES AT PROSPER
Have questions? We have answers.
Check out our answers to the following FAQs – from submitting your application to learning more about resident life at Windsong Estates at Prosper.
Want to hear directly from our residents? Visit our testimonials page to see what our community members love about calling Windsong Estates at Prosper home.
Amenities & Floor Plans
What amenities does Windsong Estates at Prosper have?
Windsong Estates at Prosper's amenities include a saltwater pool and sun deck, scenic nature trails, and private attached garages in every home. Experience easy living with our car care center, front door trash service, and more.
Does Windsong Estates at Prosper have a fitness center?
Yes, Windsong Estates at Prosper has a 24/7 fitness center and yoga studio with free group fitness classes.
Does Windsong Estates at Prosper have a dog park?
Yes, Windsong Estates at Prosper has a leash-free bark park and dog grooming station.
What floor plans are available at Windsong Estates at Prosper?
Windsong Estates at Prosper has one, two, and three-bedroom apartment homes with attached garages.
Does Windsong Estates at Prosper have EV charging stations?
No, Windsong Estates at Prosper does not have electric vehicle charging stations.
What is an apartment with attached garage?
Apartments with attached garages have a private, personal garage connected to the home. Windsong Estates at Prosper offers multiple one, two, and three-bedroom apartment homes with attached garages, perfect for residents that need their vehicle or extra storage nearby.
Location
Where is Windsong Estates at Prosper located?
Windsong Estates at Prosper is located at 4500 Bluestem Drive, Prosper, TX 75078. We are conveniently located near Dallas North Tollway, making your everyday commute a breeze.
What major employers is Windsong Estates at Prosper located near?
Windsong Estates at Prosper is located near employers like Toyota, Baylor Medical Center, PGA Headquarters, and Prosper Cook Children's.
What school district is Windsong Estates at Prosper located in?
Windsong Estates at Prosper is zoned for the top-rated Prosper ISD.
What are the closest airports to Windsong Estates at Prosper?
Both Dallas-Fort Worth International Airport (DFW) and Dallas Love Field (DAL) are approximately 30 miles from Windsong Estates at Prosper.
How far away are Collin College Frisco Campus and UNT at Frisco from Windsong Estates at Prosper?
Collin College Frisco Campus and UNT at Frisco are both approximately 5 miles away from Windsong Estates at Prosper.
Is Prosper, TX a good place to live?
With safe and quiet neighborhoods, Prosper, TX is a highly sought-after area. It has significantly grown in just a few years and features access to shopping malls, award-winning Prosper ISD schools, beautiful parks, outdoor activities like golfing and fishing, and renowned restaurants.
Application
Do you run credit and background checks?
Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.
Are guarantors accepted?
Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.
Is my security deposit refundable?
Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.
Are there any specials or discounts?
We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.
Resident Life
Is this a pet-friendly apartment community?
Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. For complete details about our pet-friendly community guidelines, visit our pet policy page or ask our community team.
Are aggressive breeds accepted?
While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.
Can management address emergency maintenance requests?
Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.
Can I make a noise complaint about a neighbor?
If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.
Can I make changes to my apartment?
You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.
Can management enter a resident's apartment home?
Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.
Rent/Lease Agreement
When is rent due?
Rent is due on the first of each month.
How do I pay rent?
Download the Reslink App on the Residents page to pay your rent.
Are there late fees for late rental payments?
Yes, please check your lease agreement for more information about our late fee policies.
Is there a penalty for breaking a lease?
Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.
Can I sublet my apartment to someone?
No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.